Your Role

The Operations team plays a crucial role in our company's success, handling procurement, fulfillment, shipping, and planning for our omnichannel business. This team collaborates with various departments and a range of external vendors. As the Operations Supply Planner, you will manage supply planning across all 3PL locations and distribution channels (DTC, Amazon, and Retail). This includes supporting inventory purchasing decisions, planning inventory levels, coordinating special projects, and improving tools, processes, systems, and KPIs. This role reports to the Director of Operations.

The ideal candidate will be data-driven, analytical, creative, detail-oriented, organized, an effective communicator, and highly collaborative.

Responsibilities and Duties

• Plan inventory requirements across all 3PL locations and distribution channels (DTC, Amazon, and Retail), integrating production lead times, freight transit times, sales velocity forecasts, and required weeks of supply.
• Maintain accurate supply planning files by SKU across multiple sales forecast scenarios to provide full visibility of supply and identify potential out-of-stock risks.
• Determine future capacity needs across production and fulfillment locations to meet forecasted demand by location, sales channel, and SKU.
• Analyze forecast vs. actual performance and incorporate deviations into future planning decisions and processes.
• Partner with other internal functions to collect required inputs, manage timelines, and communicate the potential operational and sales impact of key actions and decisions.
• Work collaboratively with external suppliers to build strong, accountable relationships and develop planning processes.
• Proactively identify and resolve potential supply and demand issues with internal and external stakeholders.
• Manage and improve processes, tools, documentation, and S&OP processes.
• Manage and track KPIs for the team and identify improvement opportunities.
• Run ad hoc analyses and support project management of key initiatives.
• Design, hire, and develop the Operations Supply Planning team over time.

Experience

• Bachelor’s Degree
• 7+ years in Supply Chain, Supply/Demand Planning, Forecasting
• Experience in CPG companies with DTC, Amazon, and Retail sales channels
• Startup/e-commerce/supplements experience or passion is a plus
• Experience with ERP systems a plus

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